Thank you for shopping at TotalTailgate.com
for your sports merchandise and tailgate gear!
***$4.99 Flat Rate Shipping For A Limited Time***
Our goal is to process your order within 5-7 business days. This window can increase during the holiday season. The actual ship time to your door will vary depending on your location.
Multiple item orders. If you have purchased several items from us there is a possibility that they will arrive separately. We work with many warehouses across the country so items may arrive separately.
We ship to all of the United States, except for Alaska and Hawaii. We do not ship to Canada. We do not ship to APO addresses or PO Boxes.
You will be notified ASAP if an item is on backorder. Usually within 48 hours. If delivery time is an issue please email us and we can check stock status before you order and give you an approximate ship time.
North Carolina Residents pay 7.25% sales tax on their purchases. No sales tax on all orders shipped outside of North Carolina.
Your security is important to us, TotalTailgate.com meets or exceeds standards for PCI compliance. If you are uncomfortable making a purchase online feel free to call 1-866-868-5232 to place your order.
NOTES ABOUT LOGOS AND DESIGN
Manufacturers and distributors often have subtle style and logo changes on their products. These changes are not always communicated to retail stores and websites. If you are unhappy with the item that you receive because of a style change we will accept the return, but you will be responsible for the shipping to and from your location. If an exact logo or style of an item is required contact us to verify.
We accept Visa, MasterCard, American Express and PayPal
*********Charges will show up on your credit card as TotalTailgate.com or MBT Marketing,LLC. Please contact us toll free 1-866-868-5232 to discuss any discrepancies prior to disputing the charge with your card company.*********
We are happy to accept returns if they are processed within 7 days from the date you receive your purchase. A $4.00 restocking fee will apply per item. Damaged and defective items will be returned and a replacement will be sent as quickly as possible. The only exception is made to order or custom merchandise.
****CUSTOMER ACKNOWLEDGES THAT IF YOU ARE RETURNING AN ITEM YOU ARE RESPONSIBLE FOR ALL THE SHIPPING CHARGES, MEANING THE ORIGINAL ACTUAL CHARGE FOR SHIPPING TO YOU (NOT PROMOTIONAL RATE, CURRENTLY $4.99) AND FOR SHIPPING BACK TO US. ****
All shipping costs(promotional rate does not apply) will be subtracted from your refund. If you want to return your order you must contact us at firstname.lastname@example.org. You will receive a confirmation with your Return Merchandise Authorization number. All items must be shipped in original packaging. Your purchase will be inspected when it is returned and we reserve the right to refuse a return if the merchandise is damaged in any way.
PO BOX 473394
Charlotte, NC 28247
Toll Free 1-866-868-5232